This session provides a practical framework for evaluating AI opportunities in Salesforce environments, from quick wins like Einstein Case Classification to complex integrations with third-party AI services.
Drawing from real-world enterprise consulting experience, we’ll explore:
Value-first AI implementation strategies that deliver ROI
Domain-based architecture patterns for scalable AI solutions
Security considerations for AI data processing
Internal vs. external AI usage patterns and their trade-offs
Real examples of successful AI implementations and common pitfalls to avoid
Attendees will leave with actionable insights for building AI-ready CRM systems that solve real business problems while maintaining security and governance standards. Perfect for architects planning their AI roadmap or evaluating current implementations.
