Archives

Architecting for an AI-Powered CRM

This session provides a practical framework for evaluating AI opportunities in Salesforce environments, from quick wins like Einstein Case Classification to complex integrations with third-party AI services. Drawing from real-world enterprise consulting experience, we’ll explore: Value-first AI implementation strategies that deliver ROI Domain-based architecture patterns for scalable AI solutions Security considerations for AI data processing […]

Dynamic Interactions – Move fast then improve things

Dynamic interactions decouple user interface components from each other, allowing admins to decide on the action to take when an event fires. They also allow components to be easily swapped out as improved versions become available, even if the new versions come from third parties. In this session I’ll cover the basics of dynamic interactions […]

Master Data Migration as a Business Analyst

Data migration isn’t just tech—it’s strategy. In this webinar, let’s explore how Business Analysts bring structure, clarity, and impact to Salesforce data migrations through smart analysis and collaboration. Real insights, real impact!

Agentforce ROI: Measuring the Impact of Salesforce Agents

Learn how to measure the ROI of your Salesforce Agents by using key metrics such as resolution time, CSAT, and productivity to drive smarter decisions and maximize business impact. This session will help you make a case to business stakeholders and executives about the impact of implementing Agentforce.

Integrate Salesforce Code Analyzer into Your Development Lifecycle

– Elevate your team’s standard of code quality by integrating Salesforce Code Analyzer into key phases of your workflow, from initial development through to production observations. This session bridges the gap between individual developer best practices and organizational CI/CD requirements. – We begin by empowering the developer, showcasing Agentforce for Developers and VS Code capabilities […]

The top modern CSS features every dev needs to know

Do you know your “inset” from your “accent” or your “subgrid” from your “scroll-snap”? CSS is continually improving, are you keeping up? Join Todd as he explores the latest, most powerful, and most useful new CSS features, and see how they can give your apps the X-Factor whilst making them more accessible. There is so […]