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Doing your laundry at home is great. And that one washer is probably enough for you and your family. But what if one day everyone in your extended family descended on your house for a week long sleepover. That poor machine would quickly be overwhelmed. Parallel platform event subscribers work for Apex subscribers and are […]

Let’s explore how to build Custom Lightning Types to create vibrant, reusable, and business-aligned components—specifically through the Agentforce experience. This session covers how to extend standard components, manage dynamic layouts with metadata, and deliver highly tailored UIs with minimal code. Whether you’re designing for agents, admins, or end-users, this talk gives you actionable examples and […]

The Salesforce platform now has a new outlet that lets you build practically anything while staying within Salesforce. Heroku AppLink is a new, free add-on for Heroku that integrates code in practically any language of your choice, deployed to Heroku, seamlessly and securely into your Apex, Flow, and Agentforce-based experiences. In this session, you will […]

Our brains are wired for visuals. Since we are born seeing comes before words. From prehistoric cave paintings to the map of the London underground, images, diagrams and charts have long been at the heart of human storytelling. And story-telling, story-creation, story-translation… is much what we do as Salesforce professionals. How much do you use […]

AI is rewriting the rules of business — faster decisions, sharper insights, flawless efficiency. But in this rush toward automation, one question remains uncomfortably unanswered: Can AI truly understand people? In this session, we’ll explore the invisible frontier where Artificial Intelligence ends and Emotional Intelligence begins — and why that space is where great consulting […]

What’s the real difference between a Technical Lead and a Technical Architect? Beyond the job titles, these roles play very different parts in a project’s success. In this co-presented session, we’ll share everyday situations from real projects—scenarios you’ve likely already faced as an admin, developer, or consultant. For each one, we’ll show how a Technical […]

As a long-time CPQ master, I’ve seen where standard Quote-to-Cash processes fall short. The real superpowers for an admin are found beyond the initial quote, deep within Revenue Cloud Advanced (RCA). This session is your expert-led tour into the world of true revenue automation. Forget feeling overwhelmed by advanced requirements. I’ll share my playbook for […]