Archives

This will be a full remake of my presentation from last year, when Agentforce had just been announced at Dreamforce. One year later, we have all collectively learned so much, but there are still many questions out there about whether Agents can be made reliable, how Salesforce stands in the market next to our friends […]

The Well-Architected team has weathered turbulent times, and now it’s back—renewed, sharper, and more practical than ever. Join this session to explore what’s changed, why it matters, and how to apply the framework to design secure, scalable, and resilient Salesforce solutions. Learn how to get started with the pillars in real projects and strengthen your […]

AI is rewriting the rules of business — faster decisions, sharper insights, flawless efficiency. But in this rush toward automation, one question remains uncomfortably unanswered: Can AI truly understand people? In this session, we’ll explore the invisible frontier where Artificial Intelligence ends and Emotional Intelligence begins — and why that space is where great consulting […]

One phishing phone call and an estimated $400 million gone. That’s the reality Marks & Spencer, a Salesforce customer and one of many orgs have faced in 2025. While attackers are maturing their phishing methods with AI, many Salesforce users still haven’t even read Salesforce Security Basics documentation. This session will review the reasons behind […]

This session provides a practical framework for evaluating AI opportunities in Salesforce environments, from quick wins like Einstein Case Classification to complex integrations with third-party AI services. Drawing from real-world enterprise consulting experience, we’ll explore: Value-first AI implementation strategies that deliver ROI Domain-based architecture patterns for scalable AI solutions Security considerations for AI data processing […]

In this session, we’ll explore common architectural anti-patterns that silently creep into solution designs creating scalability, performance, and maintenance challenges down the line. We’ll break down real-world examples, discuss how to recognize early warning signs of design misalignments, and share practical strategies to bridge the gap between ideal architecture and real implementation. Whether you’re a […]

Learn how to measure the ROI of your Salesforce Agents by using key metrics such as resolution time, CSAT, and productivity to drive smarter decisions and maximize business impact. This session will help you make a case to business stakeholders and executives about the impact of implementing Agentforce.

Already invested in Snowflake or Databricks? Wondering whether Salesforce Data Cloud adds real value on top? Join this session to see how these platforms don’t compete, but amplify each other. We will explore how Data Cloud transforms raw processing power into real-time customer intelligence – turning data lakes into living, breathing customer views. You will […]

– Elevate your team’s standard of code quality by integrating Salesforce Code Analyzer into key phases of your workflow, from initial development through to production observations. This session bridges the gap between individual developer best practices and organizational CI/CD requirements. – We begin by empowering the developer, showcasing Agentforce for Developers and VS Code capabilities […]

Salesforce has become a high-value target in 2025. Not because the platform is insecure, but because it holds the data attackers want most. In this session, we’ll look at how the recent campaigns unfolded, and how new surfaces like Agentforce and Data Cloud could be probed. Attendees will learn how adversaries think, how those tactics […]