AI & Emotional intelligence: Why the future of Salesforce Consulting is Human-Centered

AI is rewriting the rules of business — faster decisions, sharper insights, flawless efficiency. But in this rush toward automation, one question remains uncomfortably unanswered: Can AI truly understand people?
In this session, we’ll explore the invisible frontier where Artificial Intelligence ends and Emotional Intelligence begins — and why that space is where great consulting happens. We’ll unpack: What AI still can’t “feel”, Why EQ is a consultant’s superpower, and what is the best way to partner with AI, not fight it.
This session is co-presented by a Salesforce CTA and a Business Analyst from the customer side, blending technical and functional insights with vendor and customer perspectives — a rare combination that makes the discussion both realistic and deeply relatable.

Architect
Location: Date: 2 December 2025 Time: - Christophe Bouchet Wenye Lin