One phishing phone call and an estimated $400 million gone. That’s the reality Marks & Spencer, a Salesforce customer and one of many orgs have faced in 2025. While attackers are maturing their phishing methods with AI, many Salesforce users still haven’t even read Salesforce Security Basics documentation. This session will review the reasons behind the top Salesforce customer data breaches and lessons learned to build a more secure 2026 strategy, analyzing the costliest security failures where simple social engineering devastated major organizations. Attendees will leave empowered with a ready-to-implement action plan and knowledge to help reduce future data breach impacts. It’s not a question of if, but when you will be breached, but you can learn steps to mitigate impact and protect your most valuable company asset against attacks – your data.
